At SRTAXADVOCATE, we aim to provide quality services to our clients for their legal needs, including:
1. Cancellation Policy
Appointment Cancellation
Clients can cancel appointments for consultations or services by contacting us at least 24 Hours before the scheduled appointment time. Any cancellations made after this timeframe may be subject to a cancellation fee or may not be eligible for a refund.
Service Cancellation
For services such as Income Tax Return Filing, GST Return Services, Accounting Services, and Legal Consultations, if the service has already commenced or been completed, cancellations may not be possible. Please reach out to us promptly for any concerns regarding service cancellations.
2. Refund Policy
Eligibility for Refunds
Refunds will be provided based on the following criteria:
Cancellation Eligibility: If the cancellation meets the criteria outlined in our Cancellation Policy.
Service Delivery Issues: In cases where our services did not meet the agreed-upon standards or were not delivered as promised.
Technical Errors: If payment was processed erroneously due to technical issues or payment gateway errors.
Refund Process
Refund Initiation: Once a refund request is approved, refunds will be initiated through the original mode of payment.
Processing Time: Refunds may take 3 to 5 Days to reflect in your account, depending on the payment method and banking processes.
3. Contact Us
For any inquiries, concerns, or refund requests, please contact us at Info@srtaxadvocate.com. We are here to assist you and address any issues you may have regarding our services.
4. Modifications to Policy
We reserve the right to modify or update our Cancellation & Refund Policy at our discretion. Any changes will be effective immediately upon posting the revised Policy on our website.
Thank you for entrusting SRTAXADVOCATE for your legal needs!
